What These Terms Actually Cover
When you open an account with us, you enter into a binding agreement that covers how your account is created, verified, and closed. Your wallet activity — whether you fund through bKash, Nagad, or Rocket — is subject to the transaction conditions set out here. We
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do not collect payment credentials; your mobile wallet PIN stays between you and your wallet provider. Account eligibility is determined by your local law and the regions we currently support. If your jurisdiction restricts access to platforms like ours, it is your responsibility to check before
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registering. We retain account data for as long as your account remains active and for a period after closure as required by applicable record-keeping obligations. Any changes to these terms are communicated through your registered contact details before they take effect. Disputes are handled through the
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contact channels listed on this page, and we aim to resolve account-level issues within a reasonable timeframe. Nothing in these terms limits rights you hold under applicable consumer protection law in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.